Digital Products

All products sold on this website are digital downloads.

Due to the nature of digital products, all sales are final and non-refundable.

Once a product has been purchased and access has been provided, it cannot be returned or refunded.

 

Access Issues

If you experience any issues with accessing or downloading your files, please contact us and we will resolve the issue as quickly as possible.

We are happy to:

✔ Resend download links

✔ Help with access or technical issues

 

Exceptions

Refunds may be considered in limited circumstances, such as:

Duplicate purchases

Faulty or corrupted filesIncorrect product delivered

Any refund requests will be reviewed on a case-by-case basis.

 

Customer Responsibility

Before purchasing, please ensure that:

- You have read the product description carefully

- You understand that this is a digital product

- Your device/software is compatible (e.g. PDF, Word, Google Sheets, Canva)

 

Contact

If you have any questions or need support, please contact:

hello@twiggle.co.uk

 

Twiggle